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Customer Service / Tech Support

If you were unable to find your answer using our FAQ section, please proceed to contact our customer service department or technical support department based off the topic of your inquiry. Please be specific with your questions/comments. This will enable us to assist you better. We attempt to answer each email within 24 hours; however, this may not be possible at all times. Please allow 2-5 days for a response.

Promotions and sponsorships

Club Event Support

TeraFlex is proud to support many national and local 4?4 events and clubs. If you are an interested organization please read the following requirements. If you feel you meet the requirements please send a formal written request supplying information about your event, number of entrants/participants, a contact person- name, phone number and mailing address (no PO boxes). Based on the number of requests that we receive please allow 1-2 weeks for a response.

Events must meet the following criteria:

  • Event will adhere to Tread Lightly! Policies and is environmentally responsible.
  • Event must be structured as a family event.
  • Event must be sanctioned or sponsored by an established club, organization or business
  • The event represents TeraFlex in a positive manner

Individual Sponsorships

TeraFlex has initiated a limited individual sponsorship program. This includes individuals or competitive teams desiring product for a project or competitive vehicle for shows, events, publicity (articles, editorials, reviews, etc.) or competition. TeraFlex is limited to the amount of individual sponsorship that is available each year. We accept all requests and will review them on a case-by-case basis. Based on the number of requests that we receive please allow for 1-2 weeks for a response.

If you feel that you meet the requirements please send a formal written request including the desired product for the project vehicle (be specific), a detailed description of the project vehicle, photographs or color renderings, a list of events/shows/exhibits where the vehicle will appear and media exposure that will be generated. Also include past editorial coverage that the vehicle or individual has achieved (if available). If approved, a detailed sponsorship application and contract will be sent to you. Send applications via email or letter mail. Phone inquiries will not be accepted.

Dealer Opportunities

Thank you for your interest in becoming an Authorized TeraFlex Dealer!

TeraFlex, Inc. does sell direct to the public along with utilizing the TeraFlex Distributor Program which has been designed to offer a quality network of dealers and distributors. We strive to produce a quality product that represents our goals and philosophy and are very interested in maintaining that through our distribution network. As a TeraFlex Dealer you will be expected to provide consumers with the same quality service and dependability that TeraFlex products are known and associated with.

If you feel that you meet the quality and dependable reputation that TeraFlex products have become known for we would love to work with you. We are now accepting Wholesale Distributor Applications.

Please contact us for more information and a distributor application packet.

Please include all available contact information- including name, address, phone, fax, and website & email links (if applicable).

We attempt to answer each email within 24 hours; however, this may not be possible at all times. Please allow 2-5 days for a response.